SEO Terms And Conditions

SEO Terms and Conditions

This contract is entered into between 421 Online (Pty) Ltd and your company (hereinafter referred to as “Client”) on the day you complete the form.

  1. 421 Online will provide Client with Search Engine Optimization Services (hereinafter refer red to as “SEO”) as described in this contract. 421 Online will use specific keywords and/or phrases to improve the search engine ranking of, and/or position the contents of the Client’s website.
  2. All invoices must be paid in full within 15 days of billing.
    421 Online’s SEO services are intended to serve two main purposes: 1) to provide the Client with increased exposure in search engines, and 2) to drive targeted online traffic to the site.
    421 Online’s SEO Services may include (but are not limited to):

    • Researching keywords and phrases to select appropriate, relevant search terms.
    • Obtaining “backlinks” from other related websites and directories in order to generate link popularity and traffic.
    • Editing and/or optimization of text for various HTML tags, metadata, page titles, and page text as necessary.
    • Analysis and recommendations on optimal website structure, navigation, code, etc. for best SEO purposes.
    • Recommend, as required, additional web pages or content for the purpose of “catching” keyword/phrase searches.
    • Create traffic and ranking reports showing rankings in the major search engines.
    • Creating blog posts and social media posts.
  3. For the purposes of receiving professional SEO services, Client agrees to provide the following:
    • Administrative/backend access to the website for analysis of content and structure.
    • Permission to make changes for the purpose of optimization, and to communicate directly with any third parties.
    • Unlimited access to existing website traffic statistics for analysis and tracking purposes.
    • Access to a client email address (@domain or Gmail) for the purposes of requesting links.
    • Authorization to use client pictures, logos, trademarks, web site images, pamphlets, content, etc., for any use as
      deemed necessary by (Company name) for search engine optimization purposes.
    • If the Client’s site is lacking in textual content, Client will provide additional text content in electronic format for the
      purpose of creating additional or richer web pages.
  4. The client must acknowledge the following with respect to SEO services:
    • All fees are non-refundable.
    • All fees, services, documents, recommendations, and reports are confidential.
    • 421 Online has no control over the policies of search engines with respect to the type of sites and/or content
      that they accept now or in the future. The Client’s website may be excluded from any directory or search engine at any time at
      the sole discretion of the search engine or directory.
    • Due to the competitiveness of some keywords/phrases, ongoing changes in search engine ranking algorithms, and other
      competitive factors, 421 Online does not guarantee #1 positions or consistent top 10 positions for any particular
      keyword, phrase, or search term.
    • Occasionally, search engines will drop listings for no apparent or predictable reason. Often, the listing will reappear
      without any additional SEO. Should a listing be dropped during the SEO campaign and does not reappear within 30 days of
      campaign completion, 421 Online will re-optimize the website/page based on the current policies of the search engine in
    • Some search directories offer expedited listing services for a fee. If the Client wishes to engage in said expedited listing
      services (e.g., paid directories), the Client is responsible for all paid for inclusion or expedited service fees. 421 Online
      can offer a list of expedited listing services upon request.
    • Linking to “bad neighborhoods” or getting links from “link farms” can seriously damage all SEO efforts. 421 Online
      does not assume liability for the Client’s choice to link to or obtain a link from any particular website without prior consultation.
  5. 421 Online is not responsible for changes made to the website by other parties that adversely affect the search engine
    rankings of the Client’s website.
  6. Additional Services not listed herein (branded copywriting, blitz campaigns, addition consulting, etc.) will be provided for
    a fee charged at our normal hourly rate.
  7. The Client guarantees any elements of text, graphics, photos, designs, trademarks, or other artwork provided to Boom
    Visibility for inclusion on the website above are owned by the Client, or that the Client has received permission from the
    rightful owner(s) to use each of the elements, and will hold harmless, protect, and defend 421 Online and its subcontractors
    from any liability or suit arising from the use of such elements.
  8. 421 Online is not responsible for the Client overwriting SEO work to the Client’s site. (e.g., Client/webmaster uploading
    over work already provided/optimized). The Client will be charged an additional fee for re-constructing content, based on
    our normal hourly rate. Notwithstanding any other provision of this Agreement, 421 Online’s obligation to
    provide free SEO services shall cease in the event the Client’s conduct overwrites the SEO services provided. For example, if
    the client’s webmaster uploads content without consulting 421 Online, then 421 Online’s obligation to provide SEO
    services for free shall terminate.